← Back to all apps
🔄

ReturnGuard

by ReturnGuard Technologies✓ Verified · certified partner

Self-serve returns portal with exchange-first flows and AI insights

4.7 (1,567 reviews) 28K+ installsUpdated 2026-04-15
Staff pick
GDPRCCPA/CPRASOC 2 Type IIDPA ReadyPrivacy by Design
Starting from
$0/mo
14-day free trial

Category

  • Shipping & Fulfillment · Returns

Integrations

  • Mercentia Shipping
  • Mercentia Payments
  • FedEx
  • UPS

Languages

  • EN, FR, DE, ES, IT, NL, PT, JA, KO

Regions

  • Global
Launched 2024-06-20

About ReturnGuard

ReturnGuard adds a branded self-serve returns portal to your store. Customers choose exchange, store credit, or refund. AI analyses return reasons to flag product quality issues. Integrates with Mercentia Shipping for prepaid return labels.

Features

  • Self-serve return portal
  • Exchange-first flow
  • Store credit incentives
  • Prepaid return labels
  • AI return reason analysis
  • Warranty tracking

Pricing Plans

Free
$0/mo
  • 20 returns/mo
  • Basic portal
Pro
$39/mo
  • Unlimited returns
  • Branded portal
  • Exchange-first flow
  • AI insights

Permissions Required

This app will request access to the following store data:

Read OrdersWrite OrdersWrite RefundsRead Customers

Compliance & Security

This app has been reviewed and meets the following compliance standards:

GDPRCCPA/CPRASOC 2 Type IIDPA ReadyPrivacy by Design

All apps in the Mercentia Marketplace undergo security review, penetration testing, and compliance verification before listing. Apps must maintain compliance to remain listed. Last reviewed: 2026-04-15.